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Prior to a trip to California for work, I booked a flight, rental car and hotel through Southwest Vacations. Upon booking, I was charged for all three items. Of the total, $544.84 went towards a rental car that I never picked up. Prior to departure I received news from...
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1.0
I didn't like
  • Lack of reimbursement
  • Charges for services that were never used
#776862
Reply to reviews
Hello, Your very unhelpful agent was not able to get me home today before church, with two flights available. I will never be able to use your attempt at service again! My hotel at Disney was dirty, the carpet unclean, the refrigerator made noise and at 4 am had to...
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bobs2015
bobs2015

Just a comment about the Disney hotel you stayed at: you picked a cheap one and definitely NOT the place to stay when visiting Disney. Other than that, good luck.

#730870
Reply to reviews
I had SW package deal for Disney world. The hotel buena vista palace is horrible, reached at 1.00 a.m, there were no quit and bed sheets for sofa bed, called the check in desk and brought the supplies at 2:30 a.m. Beds are comfortable b/s springs were sticking out. Try...
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Anonymous
JrOrlando

Whenever you are dealing with hotels in Orlando check them out carefully before staying. Remember Disney World opened in mid-60's. That means the original hotels and others ...

I didn't like
  • Outside taxi drop off section
  • Sw clerk forced me for tips in mco
  • While checking for bd pass
#620296
Reply to reviews
I booked a trip to Cancun for my wife and I. I got a great deal. I immediately got back on and tried to book the same trip for our friends. All the prices on every hotel jumped up $200 per person. I called customer service and they told me there was nothing they could...
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Anonymous
JrOrlando

How is this a scam? Be happy you got the good deal. So you book a vacation for you and your wife but not your friends. When you go back on, the price has gone up. Have you...

Gretna, Nebraska
#616074
Reply to reviews
Issue: I booked a vacation package with Southwest Airlines (flights + hotel). After travel, I checked my credit card statement and saw a charge from the hotel for the weekend stay - meaning I paid both Southwest Vacations as well as Marriott for the hotel stay ($~380)...
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#562046
Reply to reviews
Like the others have said, I should have researched this mess of an outfit before I booked. I fly Southwest and a link on their site took me to Southwest Vacations. They should disassociate themselves because if it's not outright fraud, it's close enough to it. My...
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#481397
Reply to reviews
OMG! I sooooo wish that I would have read the reviews BEFORE I booked (2) separate travel arrangements with Southwest Vacations. They ARE NOT in any way affiliated with Southwest Airlines! This is VERY important because IF you need to change ANYTHING with your...
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#458778
Reply to reviews
I would avoid booking travel using Southwest Vacations. I exclusively fly southwest. I think they are great. That's why I booked my trip with Southwest Vacations. I thought I was getting a great deal from the airline I like flying. I was wrong, they are not the same...
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#448045
Reply to reviews
I believe that Southwestvacations.com needs to be investigated. I used their website to click on "Disney Deals." I decided to "build my own vacation" so that I could reserve a "Good Neighbor" hotel. I selected air, and then hotel. When my hotel offer appeared, I...
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Anonymous
smouk

Just an update. I never heard back from Southwest with even an apology about their treatment towards me or about the misleading advertisement. It would have been nice to know ...