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Summary of Southwest Vacations Customer Service Calls

63 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
04:35 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact Southwest Vacations to Ask about:

Website/ Application:

  • “Website would not allow me to book my Las Vegas Trip”

Payments and Charges:

  • “Payment”

Other:

  • “Time”
  • “Vacatilas vegas neveda plane and hotel”
  • “Vacations package”

About Southwest Vacations

Top 5 Southwest Vacations Products

Gift Card

Top 5 Likes about Southwest Vacations

Price, Attention given us by sw representstive regarding flights

Top 5 Dislikes about Southwest Vacations

Terrible customer service, Charges for services that were never used, Swv phones not being answered, Sw clerk forced me for tips in mco, Resort staff in attentive behavior during a bad situation

Summary

Southwest Vacations is a big company that specializes in selling travel and vacation packages to various destinations across the U.S. The company is owned and operated by The Mark Travel Corporation which is headquartered in Milwaukee, WI. The company also has resident office in Orlando, FL. Southwest Vacations mainly focuses on selling vacation packages and providing additional services like customer support and placements. Aside from selling travel packages the company offers a large number of additional benefits. These benefits include 24-hour travel assistance; help with boarding process and check-ins. Moreover, Southwest Vacations delivers luggage for free and provides online booking with no fees.

Southwest Vacations reviews and complaints

Southwest Vacations is ranked 77 out of 561 in Travel Agencies category

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Southwest Vacations Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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