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First time they ripped me off was my wife had to have open heart surgery provided them with the surgeon's letter and all the details they requested still took 9 months to get my money returned. This time I bought Insurance thinking that if anything happened everything...
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2.0
#1102428
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I booked through Southwest airlines vacations. My family stayed at Skamania Lodge two days , 9/8 & 9/9, 2017. We received confirmation receipt for &698.01 for two nights stay. My receipt was just emailed to me. I have an extra $60 added per day. When I called to...
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h.kitchener
h.kitchener

They are charging you for their "resort fee" a now common scam with hotels, etc. If you look at your Southwest paperwork and/or on their website you may find a disclaimer stat...

Stevenson, Washington
#1100242
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We booked a trip through them thinking they were Southwest Airlines. Please note they are not! It is another travel agency so when things went wrong we were screwed. It was a disaster from the gate to the gate home. Southwest did not honor our pre boarding passes, made...
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1.7
#1092165
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Short Review on January 25, 2017

Southwest Vacations
#997077
4.1
Details
I wanted to know about deposits on my reservation
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Southwest Vacations Car Rental Booking Review

Southwest Vacations
#929012
Don't ever book your car rental with Southwest vacations. They charge me for a rental and after the rental car company charge me for the rental I disputed the cases my credit card company and Southwest said that was for plane tickets there a very *** poor customer service at all levels and aspects
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Southwest Vacations Gift Card Review

Southwest Vacations
#887788
Don't bother trying to book thru Southwest Vacations if you want to use either a gift certificate or fare credit. Neither is accepted. Why does Southwest lend its name to what is evidently nothing more than another travel agency? I made other arrangements. Dollars out of your pocket, Southwest.
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Southwest Vacations Vacation Package Booking Review

Southwest Vacations
#887307
1.0
Details
Do not book with southwest vacations. It's the worse thing I could of done. It always take you 30 minutes to Talk to someone. Also to get a refund forget about it
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Value for money
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Booked plane, hotel, and car through southwest vacations. Plane was canceled last minute so now it was delayed couple hours and they rerouted us to a new location. I tried to call to fix hotel and car pick up for new location. Hotel was non refundable, car couldn't...
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#1092091
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I will NEVER BOOK WITH SOUTHWEST VACATIONS!!!! My 2hr flight took 5 hrs and my room was not what i asked for had to settle for whatever i spoke with Sonya then she transferred me to Andrew then he hung up without calling me back and he had all my infomation to get im...
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#1086165
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We are stuck in the worst room in an all inclusive resort in Pierto Vallarta. My advice book directly with the property that way if you have Problems with your room you can upgrade
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Anonymous
Hammill Lisa

Issue resolved. A representative from southwest vacations at the resort did his best to find us another room. However the hotel was busy and I needed to upgrade which I was wi...

1.6
Product
#1084485
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We booked a last minute vacation to West Palm Beach. They canceled our flight and tried to send us to Tampa!!! Really?? Our hotel is in West Palm Beach. So they send us to Ft Lauderdale. Okay. But transfer the car pickup to Ft Lauderdale too. Instead we have been on...
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#1083729
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Never use them! They do not support nor do they backup the traveler. They are fine if everything goes well, but the minute something goes wrong you have just added a middle man that can and WILL not do anything to assist. So those of you who had no issue were lucky, if...
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1.6
I liked
  • Price
I didn't like
  • Charges for services that were never used
  • Did not provide assistance for travel issue that was their issue
#1056696
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I booked two trips to Las Vegas. One for my son & his wife and one for my daughter & her friend. When booking, southwestvacations.com website had a promotion for Mandalay Bay which offered "2 free buffets per stay & a $50 hotel resort fee credit." Well, I booked that...
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2.0
I didn't like
  • Being lied to
#1052398
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Booked flight through Southwest. Hotel options popped up so I looked at the hotel I wanted and booked that. Said if you find a cheaper flight they would match it. Within 10 minutes I found a cheaper price through the hotel. Called Southwest back. Found out I was really...
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Anonymous
Annonymous

I booked a vacation on Southwest Vacations and the lowest price promise is a scam. I found the same trip 3 weeks later cheaper and they said the new trip had a promo code and ...

#1036286
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